{"id":7655,"date":"2023-01-11T12:33:03","date_gmt":"2023-01-11T12:33:03","guid":{"rendered":"https:\/\/craighordlow.com\/index.php\/2023\/01\/11\/tiktok-facebook-and-beyond-driving-roas-outside-of-google-and-microsoft\/"},"modified":"2023-01-11T12:33:03","modified_gmt":"2023-01-11T12:33:03","slug":"tiktok-facebook-and-beyond-driving-roas-outside-of-google-and-microsoft","status":"publish","type":"post","link":"https:\/\/craighordlow.com\/index.php\/2023\/01\/11\/tiktok-facebook-and-beyond-driving-roas-outside-of-google-and-microsoft\/","title":{"rendered":"TikTok, Facebook and beyond: Driving ROAS outside of Google and Microsoft"},"content":{"rendered":"<p>Search is amazing \u2013 and there are compelling reasons why it is the cornerstone of all of our media plans:\u00a0<\/p>\n<p>It\u2019s extremely targeted, reaching exactly the people who are looking for our content, so they can be served with highly targeted ads.\u00a0<\/p>\n<p>It\u2019s highly transparent \u2013 you can see the exact performance metrics.<\/p>\n<p>It\u2019s very measurable, especially when you use a tool like Google Analytics.\u00a0<\/p>\n<p>Of great value to many, the creative needs are far less demanding. It helps not to worry about images, video assets or animations.\u00a0Clients love it for these reasons, too. <\/p>\n<p>Especially when considering last-click attribution and return on ad spend (ROAS), search is always going to over-index as one of the stronger performance channels. <\/p>\n<p>But after you master search, what\u2019s next?<\/p>\n<p>Working with brands in this changing digital landscape means you need to:<\/p>\n<p>Consider that your search campaign will hit efficiency limits.<\/p>\n<p>Determine how to scale at the right spend levels.\u00a0<\/p>\n<p>And more so, explore how to reach new audiences.\u00a0<\/p>\n<p>Younger audiences, particularly, are <a href=\"https:\/\/searchengineland.com\/modern-search-landscape-how-where-reach-target-audience-388290\" target=\"_blank\" rel=\"noopener\">searching very differently<\/a>. While they are still on Google and Bing, they\u2019re also looking at TikTok, YouTube or Instagram, depending on the search query.\u00a0<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/01\/11\/tiktok-facebook-and-beyond-driving-roas-outside-of-google-and-microsoft\/#Foregoing_the_funnel\" >Foregoing the funnel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/01\/11\/tiktok-facebook-and-beyond-driving-roas-outside-of-google-and-microsoft\/#Building_a_measurement_plan\" >Building a measurement plan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/01\/11\/tiktok-facebook-and-beyond-driving-roas-outside-of-google-and-microsoft\/#Test_test_and_test\" >Test, test and test<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/01\/11\/tiktok-facebook-and-beyond-driving-roas-outside-of-google-and-microsoft\/#Picking_platforms\" >Picking platforms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/01\/11\/tiktok-facebook-and-beyond-driving-roas-outside-of-google-and-microsoft\/#Creative_is_critical\" >Creative is critical<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/01\/11\/tiktok-facebook-and-beyond-driving-roas-outside-of-google-and-microsoft\/#Cohesive_touchpoints\" >Cohesive touchpoints<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/01\/11\/tiktok-facebook-and-beyond-driving-roas-outside-of-google-and-microsoft\/#Watch_Tik_Tok_Facebook_and_beyond_Driving_ROAS_outside_of_Google_and_Microsoft\" >Watch: Tik Tok, Facebook, and beyond: Driving ROAS outside of Google and Microsoft<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Foregoing_the_funnel\"><\/span>Foregoing the funnel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>To go beyond the traditional strategy, it\u2019s time to shift our thinking beyond the traditional marketing (purchase) funnel and into signal planning, centered more around the consumer than the marketer\u2019s needs. <\/p>\n<p>Focusing on a consumer map helps us to <a href=\"https:\/\/searchengineland.com\/building-audience-framework-improve-ppc-campaigns-386624\" target=\"_blank\" rel=\"noopener\">better identify our audiences<\/a> at their individual path to purchase based on the signals they provide back to us.\u00a0<\/p>\n<div class=\"wp-block-image\">\nA consumer map allows us to identify the target\u2019s individual need state.<\/div>\n<p>Within this map, your active consumers sit in the middle, and that is where your first dollar should go. <\/p>\n<p>As you expand beyond active consumers into those that are aware, in-category or general demand generation, the signals you get from channels are weaker.<\/p>\n<p>While you\u2019ll spend less in those areas, you can still reach new audiences. This is an important framework as it maximizes the inner circles with slow expansion while focusing on ROAS.<\/p>\n<p>Building on this consumer map, the next step is to develop a custom measurement framework to identify key goals, tentative channels, and primary and secondary KPIs.\u00a0<\/p>\n<div class=\"wp-block-image\">\n<\/div>\n<p>Looking at your brand\u2019s need for demand generation, for example, you might decide that potentially successful channels for your media efforts are linear and <a href=\"https:\/\/searchengineland.com\/the-search-marketers-guide-to-connected-tv-best-practices-for-making-the-jump-387834\" target=\"_blank\" rel=\"noopener\">CTV<\/a>, influencers, and audio content partnerships.\u00a0<\/p>\n<p>Track KPIs beyond just reach and frequency, such as branded search interest, which is basically search impressions on your branded keywords. <\/p>\n<p>KPI is valuable because it can have the halo effect of new channels by improving your search spend and your search efficiency. This will also impact organic traffic, so you can quickly get people who are aware to your website, knowing that they\u2019re really engaged.\u00a0<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Building_a_measurement_plan\"><\/span>Building a measurement plan<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>From here, examine how best to measure success. There are four basic options \u2013 with varying levels of complexity \u2013 that can be tailored to your media mix and budgets. <\/p>\n<p>Data visualization and reporting.<\/p>\n<p>Platform-based attribution.<\/p>\n<p>Incrementality testing.<\/p>\n<p>Media mix modeling.<\/p>\n<p>Most clients, depending on campaign needs, will only rely on two or three of these.<\/p>\n<div class=\"wp-block-image\">\n<\/div>\n<p>As a baseline, ensure you have clear reporting automation, ideally in a dashboard to review and analyze real-time performance. <\/p>\n<p>After graduating from that, you might look at platform-based attribution (i.e., the Campaign Manager 360 Model), where you can think a little bit more about consideration tactics. <\/p>\n<p>If your campaign is focused on awareness, you can also look at options like incrementality testing. For instance, you\u2019re going to launch a new channel, and it\u2019s more upper-funnel (like YouTube or CTV), you might only go live in a few key markets. <\/p>\n<p>Comparing the success of these efforts to markets where you weren\u2019t live will give you some scientifically proven data to show what\u2019s working. You can use that as a guide to scale and go larger. <\/p>\n<p>Lastly, when sophisticated enough, look at media mix modeling or multi-touch attribution.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Test_test_and_test\"><\/span>Test, test and test<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Likely the most important step in the process is focused on the testing plan, which is critical to driving more rigor into your measurement strategy. The testing plan will ideally include:<\/p>\n<p>Test details.<\/p>\n<p>Learning objectives.<\/p>\n<p>Test length.<\/p>\n<p>Run dates.<\/p>\n<p>Primary and secondary KPIs.<\/p>\n<p>Channel.<\/p>\n<p>Intended action.<\/p>\n<p>Conflict.<\/p>\n<p>Results.<\/p>\n<p><!-- START INLINE FORM --><\/p>\n<div class=\"nl-inline-form border py-2 px-1 my-2\">\n<div class=\"row align-items-center\">\n<div class=\"col-12 col-lg-3 col-xl-4 pe-md-0 pb-2 pb-lg-0\">\n<p class=\"inline-form-text text-center mb-0\">Get the daily newsletter search marketers rely on.<\/p>\n<\/div>\n<div class=\"col-12 col-lg-7 col-xl-6  pe-lg-0\">\n<div class=\"form-nl-inline\">\n<div class=\"row g-0\">\n<div class=\"form-group col-12 col-lg-8 mb-0\"><\/div>\n<div class=\"col-12 col-lg-4 col-xl-4 mb-0\">\n<div class=\"d-none\">\n<p>Processing\u2026Please wait.<\/p>\n<\/div>\n<p>\t\t\t\t\t\t\t<button class=\"btn btn-dark inlineButton w-100 rounded-0 font-weight-bold\">SUBSCRIBE<\/button>\n\t\t\t\t\t\t<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"col-12 col-lg-2 col-xl-2 ps-1\">\n<p class=\"text-center mb-0\"><a class=\"nl-terms\" href=\"https:\/\/searchengineland.com\/termsofuse\" target=\"_blank\" rel=\"noopener noreferrer\">See terms.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><!-- END INLINE FORM --><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Picking_platforms\"><\/span>Picking platforms<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>With the measurement plan locked in, it\u2019s time to choose the channels or platforms that make the most sense for your campaign. <\/p>\n<p>To do this, take the various stages represented in the consumer map and line them up with the sample signals you see from your consumer behaviors.\u00a0<\/p>\n<div class=\"wp-block-image\">\nAlign media channels and signals against the consumer map.<\/div>\n<p>Staying with our previous example of demand generation, you might line that stage up with signals such as adjacent category purchases, wedding planning, or moving to a different climate. <\/p>\n<p>Many channels can run across all stages of the consumer map, but we know which channels can be full-funnel and prioritize those based on budget and what best suits our particular portion of the consumer map.<\/p>\n<p>In addition, look at platforms against the consumer behavior to prioritize areas of action. <\/p>\n<div class=\"wp-block-image\">\nAnalyze platforms based on consumer behavior.<\/div>\n<p>On a spectrum that ranges from \u201caction\u201d to \u201centertainment\u201d (with a range of \u201ceducation\u201d somewhere in the middle), use more common consumer behaviors to help guide channel selection. <\/p>\n<p>Based on the consumer\u2019s mindset, you can also get cues that inform creative decisions and which platform will have the right ROAS. This is another way to think about scaling beyond search.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Creative_is_critical\"><\/span>Creative is critical<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Even with the best marketing strategy, targeting and measured framework, if you\u2019re not employing the proper quality and quantity of creative (or not leveraging the same creative all the way across the funnel), your campaign won\u2019t be successful.\u00a0<\/p>\n<div class=\"wp-block-image\">\nEnsure you have the right quality and quantity of creative to win beyond search.<\/div>\n<p>Knowing the best creative decisions to make can be informed by determining how complex the creative needs to be. <\/p>\n<p>While virtually every brand is currently interested in TikTok (for good reason), the best practice on that channel calls for creative swaps nearly every week. Most brands are simply not \u201ccreatively ready\u201d to meet that production schedule and associated costs.\u00a0<\/p>\n<p>In the case of CTV, like YouTube and Hulu, the refreshes are not as frequent, but the creative has to be of very high quality. <\/p>\n<p>Channels like programmatic or Meta, on the other hand, require fewer updates (monthly\/bi-monthly) and can suffice with slightly lower creative complexity. Of course, these depend on budget and audience size \u2013 there are trade-offs. <\/p>\n<p>It\u2019s also increasingly important to consider the creators you can partner with and how they can be used for ads. Especially on channels like Meta and TikTok, influencer assets can be wildly successful and highly cost-effective. <\/p>\n<div class=\"wp-block-image\">\nFully leverage influencers as extensions of your creative team.<\/div>\n<p>There are different ways to see a positive outcome, too. In addition to branded posts where you simply use the creator as an extension of our creative team, you can amplify straight from the influencer\u2019s handle. This usually gets the best CTA, as you can edit the caption to drive action. <\/p>\n<p>Somewhere in between, there is also a lot of success with \u201cmashups,\u201d where a creative team takes assets already created by the influencers and parlays them into something that can have other points of differentiation or various experiences to best resonate with your diverse audiences.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cohesive_touchpoints\"><\/span>Cohesive touchpoints<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The final consideration in terms of scaling beyond search is making sure the campaign is cohesive and integrated.<\/p>\n<p>Ensure that the whole marketing ecosystem is fully functional and primed to be successful in working behind the media KPIs that you\u2019ve established with your client.\u00a0<\/p>\n<div class=\"wp-block-image\">\nEnsure your organic presence supports paid media and that you have a community management plan.<\/div>\n<p>There is more detail to consider, especially as variables specific to your campaign come into play, but these basic steps will help you to scale up beyond Google and Bing while keeping the business focused on ROAS.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Watch_Tik_Tok_Facebook_and_beyond_Driving_ROAS_outside_of_Google_and_Microsoft\"><\/span>Watch: Tik Tok, Facebook, and beyond: Driving ROAS outside of Google and Microsoft<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Below is the complete video of my SMX Next presentation.<\/p>\n\n<div><\/div>\n<p>The post <a href=\"https:\/\/searchengineland.com\/tiktok-facebook-beyond-driving-roas-outside-google-microsoft-391145\" target=\"_blank\" rel=\"noopener\">TikTok, Facebook and beyond: Driving ROAS outside of Google and Microsoft<\/a> appeared first on <a href=\"https:\/\/searchengineland.com\/\" target=\"_blank\" rel=\"noopener\">Search Engine Land<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Search is amazing \u2013 and there are compelling reasons why it is the cornerstone of all of our media plans:\u00a0 It\u2019s extremely targeted, reaching exactly the people who are looking for our content, so they can be served with highly targeted ads.\u00a0 It\u2019s highly transparent \u2013 you can see the exact performance metrics. It\u2019s very measurable, especially when you use a tool like Google Analytics.\u00a0 Of great value to many, the creative needs are far less demanding. It helps not to worry about images, video assets [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"h5ap_radio_sources":[],"cybocfi_hide_featured_image":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-7655","post","type-post","status-publish","format-standard","hentry","category-best-seo-blogs"],"featured_image_src":null,"featured_image_src_square":null,"author_info":{"display_name":false,"author_link":"https:\/\/craighordlow.com\/author\/"},"_links":{"self":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/posts\/7655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/comments?post=7655"}],"version-history":[{"count":0,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/posts\/7655\/revisions"}],"wp:attachment":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/media?parent=7655"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/categories?post=7655"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/tags?post=7655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}