{"id":8215,"date":"2023-02-16T16:48:29","date_gmt":"2023-02-16T16:48:29","guid":{"rendered":"https:\/\/craighordlow.com\/index.php\/2023\/02\/16\/how-googlers-were-told-to-fix-responses-from-bard-its-ai-chatbot\/"},"modified":"2023-02-16T16:48:29","modified_gmt":"2023-02-16T16:48:29","slug":"how-googlers-were-told-to-fix-responses-from-bard-its-ai-chatbot","status":"publish","type":"post","link":"https:\/\/craighordlow.com\/index.php\/2023\/02\/16\/how-googlers-were-told-to-fix-responses-from-bard-its-ai-chatbot\/","title":{"rendered":"How Googlers were told to fix responses from Bard, its AI chatbot"},"content":{"rendered":"<p>Google has asked its employees to test <a href=\"https:\/\/searchengineland.com\/google-launches-bard-its-answer-to-chatgpt-to-trusted-testers-here-is-what-it-looks-like-392729\" target=\"_blank\" rel=\"noopener\">Bard<\/a> \u2013 Google\u2019s answer to ChatGPT \u2013 by rewriting answers or providing other forms of feedback.<\/p>\n<p>Googlers have received an email with a list of dos and dont\u2019s for fixing Bard\u2019s responses in an email from Prabhakar Raghavana, the senior vice president at Google who oversees Search. <\/p>\n<p>This followed a companywide email from CEO Sundar Pichai, who asked employees to spend two to four hours of their time helping improve Bard.<\/p>\n<p><strong>Teaching Bard.<\/strong> Among the dos, Google employees were told to:<\/p>\n<p>Keep responses \u201cpolite, casual and approachable.\u201d <\/p>\n<p>Respond \u201cin first person.\u201d<\/p>\n<p>Maintain an \u201cunopinionated, neutral tone.\u201d<\/p>\n<p>As for don\u2019ts:<\/p>\n<p>\u201cAvoid making presumptions based on race, nationality, gender, age, religion, sexual orientation, political ideology, location, or similar categories.\u201d<\/p>\n<p>\u201cDon\u2019t describe Bard as a person, imply emotion, or claim to have human-like experiences.\u201d <\/p>\n<p>Don\u2019t try to re-write answers that offer \u201clegal, medical, financial advice\u201d or are hateful and abusive. (Googlers are instead told to give a \u201cthumbs down\u201d).<\/p>\n<p>Clearly, Google is thinking about YMYL issues in that last point. We\u2019ve already seen what happens when <a href=\"https:\/\/searchengineland.com\/ai-generates-article-serious-ymyl-content-issues-393053\" target=\"_blank\" rel=\"noopener\">AI generates a poorly written AI article on a health topic<\/a> and it gets published by a brand.<\/p>\n<p><strong>Why we care.<\/strong> As we\u2019ve seen in the early days \u201cBingGPT,\u201d there have been many <a href=\"https:\/\/searchengineland.com\/microsoft-shares-positive-and-negative-feedback-on-the-new-bing-ai-search-and-chat-393216\" target=\"_blank\" rel=\"noopener\">positives and negatives<\/a>. Google is trying to recover from its introduction of Bard, which has been generally perceived as botched. The generative AI aspects of search continue to be a huge area of interest for search marketers as we wait to learn the impact on websites, how it changes search results, and whether this will alter user behavior.<\/p>\n<p><strong>Read the CNBC story.<\/strong> <a href=\"https:\/\/www.cnbc.com\/2023\/02\/15\/google-asks-employees-to-rewrite-bards-incorrect-responses-to-queries.html\" target=\"_blank\" rel=\"noopener\">Google asks employees to rewrite Bard\u2019s bad responses, says the A.I. \u2018learns best by example\u2019<\/a> by Jennifer Elias.<\/p>\n<p>Dig deeper:<\/p>\n<p><a href=\"https:\/\/searchengineland.com\/new-bing-mind-blowingly-fast-better-than-expected-393133\" target=\"_blank\" rel=\"noopener\">New Bing is mind-blowingly fast and better than I expected<\/a><\/p>\n<p><a href=\"https:\/\/searchengineland.com\/test-driving-the-new-bing-392841\" target=\"_blank\" rel=\"noopener\">Test driving the new Bing<\/a><\/p>\n<p><a href=\"https:\/\/searchengineland.com\/microsoft-bing-search-chatgpt-392789\" target=\"_blank\" rel=\"noopener\">The new Bing: Microsoft unveils its ChatGPT-like, AI-powered search engine<\/a><\/p>\n<p><a href=\"https:\/\/searchengineland.com\/bings-new-chatgpt-has-multiple-personalities-393161\" target=\"_blank\" rel=\"noopener\">Bing\u2019s new ChatGPT has multiple personalities<\/a><\/p>\n<p>The post <a href=\"https:\/\/searchengineland.com\/google-bard-fix-responses-ai-chatbot-393224\" target=\"_blank\" rel=\"noopener\">How Googlers were told to fix responses from Bard, its AI chatbot<\/a> appeared first on <a href=\"https:\/\/searchengineland.com\/\" target=\"_blank\" rel=\"noopener\">Search Engine Land<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Google has asked its employees to test Bard \u2013 Google\u2019s answer to ChatGPT \u2013 by rewriting answers or providing other forms of feedback. Googlers have received an email with a list of dos and dont\u2019s for fixing Bard\u2019s responses in an email from Prabhakar Raghavana, the senior vice president at Google who oversees Search. This followed a companywide email from CEO Sundar Pichai, who asked employees to spend two to four hours of their time helping improve Bard. Teaching Bard. Among the dos, Google employees were [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"h5ap_radio_sources":[],"cybocfi_hide_featured_image":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-8215","post","type-post","status-publish","format-standard","hentry","category-best-seo-blogs"],"featured_image_src":null,"featured_image_src_square":null,"author_info":{"display_name":false,"author_link":"https:\/\/craighordlow.com\/author\/"},"_links":{"self":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/posts\/8215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/comments?post=8215"}],"version-history":[{"count":0,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/posts\/8215\/revisions"}],"wp:attachment":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/media?parent=8215"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/categories?post=8215"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/tags?post=8215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}