{"id":9592,"date":"2023-05-23T11:49:53","date_gmt":"2023-05-23T11:49:53","guid":{"rendered":"https:\/\/craighordlow.com\/index.php\/2023\/05\/23\/3-brands-that-have-mastered-the-art-and-science-of-marketing-by-emarsys\/"},"modified":"2023-05-23T11:49:53","modified_gmt":"2023-05-23T11:49:53","slug":"3-brands-that-have-mastered-the-art-and-science-of-marketing-by-emarsys","status":"publish","type":"post","link":"https:\/\/craighordlow.com\/index.php\/2023\/05\/23\/3-brands-that-have-mastered-the-art-and-science-of-marketing-by-emarsys\/","title":{"rendered":"3 brands that have mastered the art and science of marketing by Emarsys"},"content":{"rendered":"<div class=\"wp-block-image\">\n<\/div>\n<p>Much has been written about the <a href=\"https:\/\/marketinginsidergroup.com\/content-marketing\/what-are-the-biggest-challenges-marketers-face-in-2023\/\" target=\"_blank\" rel=\"noopener noreferrer\">challenges<\/a> marketers are up against in 2023.<\/p>\n<p>From economic volatility and growing technological complexity to changes in data privacy policies and exponential improvements in AI (yes, <a href=\"https:\/\/emarsys.com\/learn\/blog\/how-sap-emarsys-brings-more-power-to-marketers-with-chatgpt-and-ai-marketing-technology\/\" target=\"_blank\" rel=\"noopener noreferrer\">ChatGPT<\/a>, we\u2019re talking about you \u2013 again!), this year has been a heady mix of uncertainty and excitement.<\/p>\n<p>This is especially true for marketers, who have had to course-correct on-the-fly, retro-fitting strategies and tactics to accommodate ever-shifting business goals.<\/p>\n<p>If nothing else, this has forced marketers to rethink both the art and the science of the campaigns they plan, build and execute.\u00a0<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/05\/23\/3-brands-that-have-mastered-the-art-and-science-of-marketing-by-emarsys\/#Unpacking_the_art_and_science_of_marketing\" >Unpacking the art and science of marketing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/05\/23\/3-brands-that-have-mastered-the-art-and-science-of-marketing-by-emarsys\/#Brands_that_have_perfected_the_blend_of_art_and_science\" >Brands that have perfected the blend of art and science<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/05\/23\/3-brands-that-have-mastered-the-art-and-science-of-marketing-by-emarsys\/#Reformation_and_the_%E2%80%9Ctext_message_heard_around_the_world%E2%80%9D\" >Reformation and the \u201ctext message heard around the world.\u201d<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/05\/23\/3-brands-that-have-mastered-the-art-and-science-of-marketing-by-emarsys\/#BrandAlley_advocacy_data_and_supercharged_growth\" >BrandAlley, advocacy data and supercharged growth<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/05\/23\/3-brands-that-have-mastered-the-art-and-science-of-marketing-by-emarsys\/#Ochsner_Sports_personalization_journey\" >Ochsner Sport\u2019s personalization journey<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/05\/23\/3-brands-that-have-mastered-the-art-and-science-of-marketing-by-emarsys\/#Hear_from_these_brands_first-hand\" >Hear from these brands first-hand<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/craighordlow.com\/index.php\/2023\/05\/23\/3-brands-that-have-mastered-the-art-and-science-of-marketing-by-emarsys\/#Power_to_the_Marketer_Omnichannel_Masterclass_June_7-_8\" >Power to the Marketer Omnichannel Masterclass June 7- 8<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Unpacking_the_art_and_science_of_marketing\"><\/span><strong>Unpacking the art and science of marketing<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The old adage that marketing comprises both science and art in equal measure still holds true. To better understand this, let\u2019s first unpack what exactly we mean by \u201cart\u201d and \u201cscience.\u201d<\/p>\n<p><strong><em>The art<\/em><\/strong> of marketing is essentially all about reaching customers, and <a href=\"https:\/\/emarsys.com\/learn\/blog\/3-ways-happy-socks-uses-connected-data-to-deliver-better-customer-experiences\/\" target=\"_blank\" rel=\"noopener\">creating brand experiences customers love<\/a>. Think <strong>content, channels, creativity, and connection.\u00a0<\/strong><\/p>\n<p><strong><em>The science<\/em><\/strong> of marketing can certainly involve creativity, but it\u2019s primarily about the \u201chow\u201d and \u201cwhy\u201d of what you\u2019re doing. That\u2019s where science comes in. Think <strong>data, IT and technology, and measuring revenue impact<\/strong>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Brands_that_have_perfected_the_blend_of_art_and_science\"><\/span><strong>Brands that have perfected the blend of art and science<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When it comes to real-world success stories of brands that are effectively blending the art and science of marketing, the following brands stand out:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Reformation_and_the_%E2%80%9Ctext_message_heard_around_the_world%E2%80%9D\"><\/span><strong>Reformation and the \u201ctext message heard around the world.\u201d<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sustainable fashion brand <a href=\"https:\/\/www.thereformation.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Reformation<\/a> harnessed the power of SMS to engage their mobile-first, Millennial and Gen Z audience while staying true to their brand voice.<\/p>\n<p>By marrying provocative, deliberately non-promotional creative with smart targeting, the brand created the \u201ctext message heard around the world,\u201d which achieved a 96% CTR and 963x total program ROI in just six months.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"BrandAlley_advocacy_data_and_supercharged_growth\"><\/span><strong>BrandAlley, advocacy data and supercharged growth<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The cost of acquisition vs. retention is a conversation that\u2019s become particularly relevant in the face of tightening marketing budgets and smaller teams.\u00a0<\/p>\n<p>To bring down acquisition costs,\u00a0<a href=\"https:\/\/www.brandalley.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">BrandAlley<\/a> (with the help of Mention Me) married advocacy data with personalized content to fuel customer loyalty campaigns that reward customers who generate revenue for BrandAlley via referrals. This is a powerful example of the art and science of marketing working hand-in-hand.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Ochsner_Sports_personalization_journey\"><\/span><strong>Ochsner Sport\u2019s personalization journey<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As Switzerland\u2019s largest sporting goods retailer, <a href=\"https:\/\/www.ochsnersport.ch\/de\/shop\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ochsner Sport<\/a> has felt the pressure in recent years to up its personalization game. They achieved this by doing two important things \u2013 balancing the art of building a cross-functional personalization program with the science of using data-driven insights to unlock true customer centricity.\u00a0<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Hear_from_these_brands_first-hand\"><\/span><strong>Hear from these brands first-hand<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>SAP Emarsys will showcase these brands and many more at its <a href=\"https:\/\/emarsys.com\/power-to-the-marketer-festival-2023\/omnichannel-masterclass\/#pttm-register?utm_source=mv-thirddoormedia&amp;utm_medium=onlinedisplay&amp;utm_campaign=pttm-festival-23&amp;utm_term=bloglink\" target=\"_blank\" rel=\"noopener noreferrer\">Omnichannel Masterclass<\/a>, which forms part of this year\u2019s Power to the Marketer Festival.<\/p>\n<p class=\"has-text-align-center\"><em>See how leading brands and innovative marketers are elevating the art and science of marketing.\u00a0<\/em><\/p>\n<p class=\"has-text-align-center\"><a href=\"https:\/\/emarsys.com\/power-to-the-marketer-festival-2023\/omnichannel-masterclass\/#pttm-register?utm_source=mv-thirddoormedia&amp;utm_medium=onlinedisplay&amp;utm_campaign=pttm-festival-23&amp;utm_term=bloglink\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Join the Festival<\/strong><\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Power_to_the_Marketer_Omnichannel_Masterclass_June_7-_8\"><\/span><strong>Power to the Marketer Omnichannel Masterclass June 7- 8<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Day 1<\/strong> is all about the art, and you\u2019ll get insights on topics like:<\/p>\n<p>Mastering <a href=\"https:\/\/emarsys.com\/cross-channel-marketing-automation\/sms\/\" target=\"_blank\" rel=\"noopener noreferrer\">SMS<\/a> to reach new audiences<\/p>\n<p>Perfecting customer loyalty to increase retention<\/p>\n<p>Redefining the value exchange for better customer data<\/p>\n<p><strong>Day 2<\/strong> is all about the science, and you\u2019ll learn about:<\/p>\n<p>How IT and marketing can drive CX innovation together<\/p>\n<p>Leveraging data to drive customer referrals<\/p>\n<p>Building a <a href=\"https:\/\/emarsys.com\/personalization-engine\/\" target=\"_blank\" rel=\"noopener noreferrer\">cross-functional personalization<\/a> program<\/p>\n<p>To join the omnichannel masterclass event or to learn more about speakers and topics, <a href=\"https:\/\/emarsys.com\/power-to-the-marketer-festival-2023\/omnichannel-masterclass\/#pttm-register?utm_source=mv-thirddoormedia&amp;utm_medium=onlinedisplay&amp;utm_campaign=pttm-festival-23&amp;utm_term=bloglink\" target=\"_blank\" rel=\"noopener noreferrer\">visit the event registration page.<\/a><\/p>\n<p>The post <a href=\"https:\/\/searchengineland.com\/3-brands-that-have-mastered-the-art-and-science-of-marketing-425478\" target=\"_blank\" rel=\"noopener\">3 brands that have mastered the art and science of marketing<\/a> appeared first on <a href=\"https:\/\/searchengineland.com\/\" target=\"_blank\" rel=\"noopener\">Search Engine Land<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Much has been written about the challenges marketers are up against in 2023. From economic volatility and growing technological complexity to changes in data privacy policies and exponential improvements in AI (yes, ChatGPT, we\u2019re talking about you \u2013 again!), this year has been a heady mix of uncertainty and excitement. This is especially true for marketers, who have had to course-correct on-the-fly, retro-fitting strategies and tactics to accommodate ever-shifting business goals. If nothing else, this has forced marketers to rethink both the art and the science [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"h5ap_radio_sources":[],"cybocfi_hide_featured_image":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-9592","post","type-post","status-publish","format-standard","hentry","category-best-seo-blogs"],"featured_image_src":null,"featured_image_src_square":null,"author_info":{"display_name":false,"author_link":"https:\/\/craighordlow.com\/author\/"},"_links":{"self":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/posts\/9592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/comments?post=9592"}],"version-history":[{"count":0,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/posts\/9592\/revisions"}],"wp:attachment":[{"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/media?parent=9592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/categories?post=9592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/craighordlow.com\/index.php\/wp-json\/wp\/v2\/tags?post=9592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}