Google Maps “Updates From Customers” A Nightmare For Business Listings?

Google has added to Google business profiles listings in the Google Maps interface a section named “updates from customers.” This seems to show some recent reviews from Google Local Guides and this might be a concern for some businesses where Google may highlight a review that might not be what you want your customers to see.

Polestar At GooglePlex

Daily Search Forum Recap: January 27, 2022