Google Is Restoring Missing Reviews In Business Profiles via @sejournal, @MattGSouthern

Here is a recap of what happened in the search forums today…

To earn loyalty, marketers should avoid pitfalls and shift to a journey-centric culture to ensure everyone remains focused on creating a great experience that retains customers. The ability to focus on customer journeys and reorient your organization around customer journeys is a great unlock for companies needing help progressing with their customer experience scores and programs. To be successful, organizations need to decide to embrace journey-centricity. Customer journeys provide marketers with key insights about the customer’s intent at the macro level as well as the micro […]

Google updated the review snippet structured data to standardize how numbers are written The post Google Updates Review Snippet Structured Data appeared first on Search Engine Journal.